Ngcom Lastmile Solution provide unlimited internet service to offices and homes by means of fiber optics and radio installation.
We are recruiting to fill the position below:
Job Position: IT Personnel
Job Location: Port Harcourt, Rivers
Employment Type: Full-time
Requirements
A male I.T Personnel not older than 35 years
Technical Skills:
Networking: Understanding LAN, WAN, TCP/IP, DNS, DHCP, VPN,IPv4, IPv6, VLANs, and subnetting.
Fiber Optics & Cabling: Fiber splicing, GPON (Gigabit Passive Optical Networks), and structured cabling.
Wireless Technologies: Wi-Fi standards (802.11ac/ax), microwave links, and radio frequency (RF) principles.
PPPoE & VLANs: Configuring subscriber authentication and VLAN segmentation.
Remote Support & Diagnostics: Using SSH, Telnet, RDP, and other remote management tools.
Billing & CRM Systems: Knowledge of ISP billing platforms like WHMCS and Radius servers.
IT Support & Troubleshooting: Hardware and software troubleshooting, ticketing systems, and remote support tools.
Soft Skills:
Problem-Solving: Quick troubleshooting of network outages and customer issues.
Communication: Explaining technical issues to customers and non-technical teams.
Time Management: Handling multiple service requests efficiently.
Customer Service: Patience and professionalism in assisting users with connectivity issues.
Adaptability: Learning and implementing new network technologies.
Teamwork: Collaborating with field technicians, engineers, and NOC teams.
Attention to Detail: Ensuring accurate network configurations and IP assignments.
Crisis Management: Handling network downtime and security breaches under pressure.
Project Management: Leading or supporting IT projects.
Continuous Learning: Staying updated with certifications and industry trends.
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