Job Type Full Time
Qualification BA/BSc/HND , OND
Experience 1 – 3 years
Location Lagos
City Lekki
Job Field Customer Care 
Salary Range ₦100,000 – ₦150,000/month
Location: Lekki Phase 1, Lagos.
Key Responsibilities:
Handle customer inquiries, concerns, and feedback through phone, email, or in-person communication.
Maintain and improve customer satisfaction levels through effective communication.
Accurately documenting customer interactions and updating relevant databases.
Ensuring timely resolution of issues and checking customer satisfaction.
Key Skill:
Excellent communication skills: Ability to clearly explain information, actively listen to customer concerns, and maintain a professional demeanor
Problem-solving abilities: Analyzing customer issues, identifying root causes, and finding effective solutions
Customer service orientation: Demonstrating empathy, patience, and a genuine desire to help customers
Multitasking skills: Handling multiple customer interactions simultaneously across different channels
Technical proficiency: Familiarity with relevant computer systems, CRM software, and communication tools
Attention to detail: Ensuring accuracy in customer information and order processing.
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