Customer Service Officer at Lance Trend Limited

Customer Service Officer at Lance Trend LimitedPosted on Tue 04th Feb, 2025 – hotnigerianjobs.com — (0 comments)

Lance Trend Limited is a leading distribution and trading company specializing in IT products such as laptops, desktops, gadgets, and accessories. With a commitment to providing top-notch technology solutions across Nigeria, we are dedicated to ensuring customer satisfaction and fostering long-term relationships.

We are recruiting to fill the position below:

Job Title: Customer Service Officer

Location: Ketu, Lagos
Employment Type: Full-time

Job Summary

We are seeking a Customer Service Officer to manage customer interactions, resolve inquiries, and ensure a positive experience.
The ideal candidate will provide support through various communication channels while maintaining professionalism and efficiency.

Job Description

Respond to customer inquiries via phone, email, and in-person.
Resolve complaints and provide appropriate solutions.
Maintain accurate records of customer interactions.
Process orders, applications, and transactions.
Collaborate with other departments to improve customer satisfaction.

Requirements

Minimum of OND / HND / Bachelor’s Degree in any relevant field.
Proven experience in customer service.
Strong communication and interpersonal skills.
Ability to handle difficult situations with professionalism.
Proficiency in Microsoft Office.

Salary
N80,000 – N100,000 / month.

Application Closing Date
7th February, 2025.