Sales Officer

Job Description/Requirements

Responsibilities:

  • Cold Calling in designated coverage cluster of Home Estate
  • Generate Leads and Manage Funnel of Hot/Warm/Cold calls for Sales
  • Send daily reports and updates as required by ASM/FBB Head
  • Conduct Sales Meetings with Clients at their premises/homes
  • Follow up with leads daily for sales generation
  • Sales Officer-Fixed Line requires many soft skills with an understanding of technical aspects.
  • Liaise with the Customer care team to help customers recharge and resolution of complaints as part of customer retention and life cycle management.
  • Develop, build, and manage a client base for references and repeat sales
  • Handle the sales process at each stage from prospecting to the product description to CAF sign-up with payment collection and finally installation of broadband connection at customer premises
  • Meet and build relations with Facility Managers in Estates for marketing activities leading to Residential Sales initiatives
  • Prospect new clients via sales calls, direct mail, email, WhatsApp, and networking events
  • Appoint SSA and build relations with them to generate leads
  • Participate in trade shows, conferences, and community events to help promote the residential sales programs
  • Tracking of competition in our service areas for their presence and tariff plans


Requirements:

  • Self-motivated and Self Starter
  • Ability to communicate effectively and handle customer queries
  • Bachelor’s degree in Business Administration, Business Management, Statistics, or a related field.
  • 2-3 years of relevant sales experience
  • Direct sales experience from Telecom/ISP only.
  • Required experience from any of the ISPs or MVNO in Nigeria like IPNX, ISN, Cobranet, Fibre1, VDT, Swift, Hoops telecoms, Ngcom, Mangonet, Mainone, Airtel. MTN, etc
  • Candidate should have door-to-door, front-line, cold sales, and direct sales experience only.
  • Age between 25 and 30 Years.
  • Ability to work independently and without supervision
  • A well-organized and detailed approach to work is an added advantage.
  • Time management is key.

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