Front Desk / Receptionist at a Top-notch Hotel – Brilliant Performance Solutions limitedPosted on Fri 13th Sep, 2024 – hotnigerianjobs.com — (0 comments)
Brilliant Performance Solutions Limited – Our client, a top-notch Hotel of International repute within Ikeja GRA, Lagos, is recruiting to fill the position below:
Job Title: Front Desk / Receptionist
Location: Ikeja GRA, Lagos
Employment Type: Full-time
Day-to-day Duties
The job responsibilities for this position are as follows:
Check-in and check-out guests to the company standards.
Provide keys, show guests to rooms
Advise guests on room features / utilities / local amenities
Provide excellent customer service at all times and deal with all calls & emails efficiently and effectively.
Liaise with all managers on any issues and concerns.
Inputting high volume reservations correctly and noting any special requests.
Promoting and upselling the property’s facilities – be a brand ambassador for the property
Ensuring billing is correctly carried out to the hotel standards.
Requirements
We currently require the services of a skillful and professional Receptionist with a minimum of 3 years’ experience in the hospitality Industry.
This person must be very good with the use of Computer and relevant software applications used in the hospitality Industry. Previous experience will be an advantage.
Excellent customer service skills with a positive outlook and a ‘can-do’ attitude
Previous experience in a Hotel Reception / Serviced apartments / Guesthouse preferred
Self-motivated with a willingness to learn
Excellent written and spoken English
Flexible with working hours
Ability to work under pressure and excellent team player
Track record of accuracy and attention to detail
Good Word and Excel ability
Experience in the use of channel management systems (SiteMinder, Booking.com, Expedia etc.) is also an advantage
Team player
Application Closing Date
23rd September, 2024.
How to Apply
Interested and qualified candidates should send their CV to: [email protected] or [email protected] using the job title as the subject of the mail.
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