Job Description/Requirements
Responsibilities:
Product Delivery:
- Safely and efficiently deliver products to customers within assigned routes.
- Ensure timely delivery of orders according to the schedule.
- Verify the accuracy of delivery orders, including product quality and quantity.
Sales & Customer Engagement:
- Promote and upsell products to customers during deliveries.
- Build and maintain strong relationships with customers, addressing any inquiries or concerns.
- Provide product information and suggest new or complementary products to customers.
Inventory Management:
- Manage and account for the inventory in the delivery vehicle.
- Conduct routine checks on stock levels and report any discrepancies to the logistics team.
Vehicle Maintenance:
- Perform regular maintenance checks on the delivery vehicle to ensure it is in good working condition.
- Report any mechanical issues or damages to the fleet management team immediately.
Compliance & Reporting:
- Maintain accurate records of deliveries, customer interactions, and sales.
- Adhere to all company policies, safety protocols, and road traffic regulations.
- Submit daily reports on delivery activities, sales performance, and any customer feedback.
Requirements:
- Education: High school diploma or equivalent.
- Experience: Minimum of 2 years of experience as a delivery driver, preferably in the FMCG or e-commerce industry.
- Proven track record in sales or customer service is an advantage.
Skills:
- Excellent driving skills with a valid driver’s license.
- Strong customer service and communication skills.
- Basic knowledge of vehicle maintenance.
- Ability to work independently and manage time effectively.
- Familiarity with the local geography and road networks.
Physical Requirements:
- Ability to lift and carry heavy products (up to 50 lbs).
- Willingness to work in various weather conditions.
- Prolonged periods of driving.
Working Conditions:
- Full-time position, Saturday Work inclusive.
- Extensive travel within the delivery region.
Benefits:
- Competitive salary with performance-based incentives.
- Opportunities for career growth within the company.
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