Salon Manager / Supervisor at TexturesbyTEA – Wangai Management Company Limited
Posted on Tue 27th Aug, 2024 – hotnigerianjobs.com — (0 comments)
Wangai Management Company Limited – Our client, TexturesbyTEA (an arm of TEASTYLES), is recruiting to fill the position below:
Job Title: Salon Manager / Supervisor
Location: Lekki, Lagos
Employment Type: Full-time
Work Structure: Monday – Saturday (Onsite) 9am-7pm.
Job Description
- Our client is seeking a Manager/Supervisor for its salon that caters for all textures of hair with various hairstyling services excluding wigs, located in Lekki, Lagos.
Job Responsibilities
- Book and set up appointments and meetings on booking websites
- Attend to in-store customers courteously to understand their preference and assign them to the appropriate stylist
- Handle service bookings appoints, enquiries, etc, over the phone
- Drive sales and convert paying customers – monitor sales progress, close sales, upsell and cross-sell
- Delegate tasks to staff, monitor and measure their performance to ensure productivity
- Maintain active listening and effective communication with staff to ensure effective teamwork and positive work culture
- Monitor stylists to ensure timely service delivery and efficient use of the products allotted
- Resolve work-related conflict/grievance issues among staff members
- Manage inventory, stock and cash flow including salaries and invoices
- Ensure that customers are satisfied with the service they receive
- Develop periodic business and operational reports on sales, staff performance, inventory, etc.
- Develop and execute marketing strategies and activities like content creation, offline marketing, etc.
Job Requirements
- Must reside on the island
- Great communication skills.
- Proficiency with office tools – Microsoft Office/Google Suite
- Data entry and record-keeping
- Customer service.
- Multitasking and goal-oriented.
- Basic content creation knowledge.
- Self-driven and problem-solver.
- Previous experience managing a hair/beauty business.
Salary
N70,000 – N90,000 / month.
Application Closing Date
24th September, 2024.
How to Apply
Interested and qualified candidates should send their Cover Letter and CV to: [email protected] using the Job Title as the subject of the mail.
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