Job Summary
The Front Desk Officer is the first point of contact for the company and is responsible for receiving incoming customers, handling telephone inquiries, and supporting the daily operations of the office. This position requires good communication skills and customer service awareness to ensure that both visitors and telephone inquiries have a positive experience.
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Minimum Qualification
:
High School (S.S.C.E) -
Experience Level
:
Entry level -
Experience Length
:
1 year
Job Description/Requirements
Responsibilities:
- Receive incoming customers and provide necessary information and guidance.
- Answer and transfer calls, record messages, and deliver information promptly.
- Handle the registration of visitors and manage visitor records.
- Responsible for receiving and distributing company mail, express delivery, and packages.
- Maintain a clean and professional image in the front desk area to ensure a comfortable experience for visitors.
Requirements:
- Have excellent communication skills and customer service skills.
- Have good organizational and multi-tasking skills.
- Preferred candidates with front desk or customer service-related work experience.
- Good appearance and work ethic, and the ability to maintain a professional image.
- Education requirements: High school or equivalent, with relevant experience preferred.Specific Responsibilities:
- Receive incoming customers and provide necessary information and guidance.
- Answer and transfer calls, record messages, and deliver information promptly.
- Handle the registration of visitors and manage visitor records.
- Responsible for receiving and distributing company mail, express delivery, and packages.
- Maintain a clean and professional image in the front desk area to ensure a comfortable experience for visitors.
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