Customer Service Personnel at Gogreen Network International Ltd

We value customer experience and are looking for a group of remote customer service representatives to support our customers across Nigeria and provide an excellent service experience.

Job Responsibilities:

• Handle customer inquiries and issues via phone, email and online chat.
• Provide professional and timely customer support to solve customer questions in the use of products or services.
• Record and track customer feedback to ensure that issues are effectively resolved.
• Assist customers with order, payment, return and other processes.
• Collaborate with team members to optimize customer experience and improve customer satisfaction.

Job Requirements:

• High school education or above, with customer service or remote work experience preferred.
• Excellent communication skills and the ability to effectively handle customer issues.
• Proficient in Microsoft Office and customer management system (CRM).
• Self-disciplined and able to work effectively in a remote work environment.
• Fluent in English and mastering the local language is preferred.

Salary and Benefits:

• Competitive salary.
• Provide flexibility to work remotely.
• Health insurance and network subsidies.
• Paid annual leave and sick leave.
• Year-end bonus and performance rewards.
• Provide career development opportunities and training support.
• Looking forward to your joining!