QFA Nigeria Limited is building quality fast and nutritious food businesses, with a pan African ambition. Our mission is to provide global standards of dining experience, hygiene and service quality to Africa’s consumers. Our ambition is to be one of Africa’s largest and most successful QSR business. We currently own the franchise of Krispy Kreme in Nigeria, Dodo Pizza in Nigeria and Scoop’d.

We are recruiting to fill the position below:

Job Title: IT Support Officer

Location: Abuja (FCT)
Employment Type: Full Time

Job Description

• Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
• Handle business-critical IT tasks and system improvements.
• Enable faster and smarter business processes and employee productivity
• Research and evaluate emerging technologies, hardware, and software.
• Serve as the subject-matter expert supporting Windows, and widely used software and applications, such as Microsoft Office 365, Custom ERP Software, Microsoft Server etc.

Responsibilities

• Install, configure, and support workstation software, hardware, printers, and phones
• Analyze staff needs, identify vulnerabilities, and boost efficiency and accuracy
• Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly
• Implement applications and software upgrades and troubleshoot any performance issues.
• Train employees in using companies Software and hardware, and provide technical support when needed.

Required Skills and Qualifications

• Bachelor’s Degree (or equivalent) in Computer Science
• One year of experience in IT (Especially QSR)
• Deep knowledge of operating systems, current equipment and technologies, enterprise backup and recovery procedures, and system performance monitoring tools.
• Excellent interpersonal skills
• Ability to maintain the confidentiality of company information.
• Multitasking.
• Provide remote Support around the clock.
• Preferred skills and qualifications
• Professional certification.

Application Closing Date
17th August, 2024.

How to Applyy
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.